Data Protection

Data Protection

Data privacy statement

Name and contact details of the controller pursuant to Art. 4 (7) GDPR

ENGEL Wäschereitechnik GmbH
Weststraße 12
D - 74363 Güglingen
Phone +49 (0) 7135 14124
Telefax +49 (0) 7135 13470

 

Security and protection of your personal data

We consider it our primary duty to safeguard the confidentiality of the personal data you have provided and to protect these against unauthorised access. For that reason, we apply the greatest care and the latest security standards in order to ensure maximum protection of your personal data.

As a company under private law, we are subject to the provisions of the European General Data Protection Regulation (GDPR) and the provisions of the German Data Protection Act (Bundesdatenschutzgesetz, BDSG). We have implemented technical and organisational measures to ensure that the regulations governing data protection are observed both by us and by our external service providers.

Definition of terms

The legislation requires that personal data are processed lawfully, fairly and in a transparent manner in relation to the data subject ("lawfulness, fairness and transparency"). In order to ensure this, we are informing you about the individual statutory definitions of terms that are also used in this Privacy Statement:

1. Personal data

"Personal data" are all information that relate to an identified or identifiable natural person (hereinafter “data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, psychic, economic, cultural or social identity of that natural person.

2. Processing

“Processing” means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

3. Restriction of processing

"Restriction of processing" is the marking of stored personal data with the aim of limiting their processing in the future.

4. Profiling

"Profiling" is any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.

5. Pseudonymisation

"Pseudonymisation" is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data cannot be attributed to an identified or identifiable natural person.

6. Filing system

"Filing system" is any structured set of personal data which are accessible according to specific criteria, whether centralised, decentralised or dispersed on a functional or geographical basis.

7. Controller

"Controller" is a natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

8. Processor

"Processor" is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

9. Recipient

"Recipient" is a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing.

10. Third party

"Third party" is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

11. Consent

A “consent” of the data subject is any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

Lawfulness of processing

Processing of personal data shall be lawful only if there is a legal basis for the processing. Pursuant to points (a) to (f) of Article 6 (1) GDPR, the legal basis for the processing can be in particular:

a. the data subject has given consent to the processing of his or her personal data for one or more specific purposes;b. processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;c. processing is necessary for compliance with a legal obligation to which the controller is subject;d. processing is necessary in order to protect the vital interests of the data subject or of another natural person;e. processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;f. processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

Information about the collection of personal data

(1) Below we inform you about the collection of personal data when using our website. Personal data are e.g. name, address, e-mail addresses, user behaviour.

(2) When making contact with us via e-mail or using a contact form, the data communicated by you (your e-mail address, possibly your name and your telephone number) are stored by us in order to answer your questions. We erase the data arising in relation to this once storage is no longer necessary, or its processing is restricted, if statutory retention requirements exist.

Collection of personal data when visiting our website

Where the website is used merely for information, i.e. if you do not register or transfer information to us in some other manner, we only collect the personal data that your browser transfers to our server. If you wish to view our website, we collect the following data that is technically necessary for us in order to display our website for you and to guarantee stability and security (legal basis point (f) p.1 of Article 6 (1) GDPR):

  • IP address
  • Date and time of the request
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of the request (specific page)
  • Access status/HTTP status code
  • Respective data quantity transmitted
  • Website from which the request is made
  • Browser
  • Operating system and its interface
  • Language and version of the browser software

Use of cookies

(1) In addition to the data mentioned above, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive assigned to the browser used by you and via which certain information is fed to the body setting the cookie. Cookies cannot run any programs or transfer viruses into your computer. They serve to make the internet offering overall more user-friendly and more effective.

(2) This website uses the following types of cookies, whose scope and method of function are explained below:

- Transient cookies (see a.)- Persistent cookies (see b.)

a. Transient cookies are deleted automatically when you close the browser. They include in particular the session cookies. These store what is known as a session ID, allowing various requests from your browser to be assigned to the common session. As a result, your computer can be recognised when you return to our website. The session cookies are deleted when you log off or close the browser.

b. Persistent cookies are deleted automatically after a specified period which may vary depending on the cookie. You can delete the cookies at any time, using the security settings of your browser.

c. You can configure your browser setting in accordance with your preferences and e.g. reject third-party cookies or all cookies. These "third-party cookies" are cookies that were set by a third party, and consequently not by the actual website on which you are currently located. We should point out that disabling cookies may mean that you are not able to use all functions of this website.

d. We use cookies to be able to identify you for follow-up visits, if you have an account with us. Otherwise, you would be required to log in again for each visit.

e. The Flash cookies used are not recorded by your browser, but by your Flash plug-in. In addition, we use HTML5 storage objects that are stored on your device. These objects store the necessary data regardless of the browser used by you, and have no automated expiry date. If you do not want the Flash cookies to be processed, you need to install a corresponding add-on, e.g. "Better Privacy" for Mozilla Firefox (https://addons.mozilla.org/de/firefox/addon/betterprivacy/) or the Adobe Flash-Killer cookie for Google Chrome. You can prevent the use of HTML5 storage objects by setting your browser to private mode. In addition, we recommend that you regularly delete your cookies and browser history manually.

Further functions and offers of our website

(1) In addition to use of our website purely for information, we offer various services that you are able to use if interested. To do so, generally you will need to provide further personal data, which we use to provide the respective service and for which the principles outlined above for data processing are applicable.

(2) In some cases, we make use of external service providers to process your data. These have been carefully selected and commissioned by us, are bound by our instructions and are regularly monitored.

(3) In addition, we may forward your personal data to third parties if we offer promotional initiatives, competitions, conclusions of contracts or similar services jointly with partners. Further information on this is provided when you submit your personal data, or below in the description of the offer.

(4) Where our service provider or partner has its headquarters in a state outside the European Economic Area (EEA), we will inform you regarding the consequences of that circumstance in the description of the offer.

Children

Our products and services are in principle aimed at adults. Persons under 18 years of age should not transfer any personal data to us without the permission of their parents or guardian.

Rights of data subjects

(1) Withdrawal of consent

Where the processing of personal data is based on a consent given, you have the right at any time to withdraw consent. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal. You may contact us at any time to exercise the right to withdraw consent.

(2) Right to obtain confirmation

You have the right to obtain confirmation from the controller as to whether we are processing personal data concerning you. You can request this confirmation at any time using the contact details given above.

(3) Right of access

Where personal data are being processed you can request access at any time to this personal data and to the following information: a. the purposes of the processing;b. the categories of personal data concerned;c. the recipients or category of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations;d. where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;e. the existence of the right to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning you or to object to such processing;f. the right to lodge a complaint with a supervisory authority;g. where the personal data are not collected from the data subject, any available information as to their source;h. the existence of automated decision-making, including profiling, referred to in Article 22 (1) and (4) GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.

Where personal data are transferred to a third country or to an international organisation, you have the right to be informed of the appropriate safeguards pursuant to Article 46 GDPR relating to the transfer. We will provide a copy of the personal data undergoing processing. For any further copies you request in person, we may charge a reasonable fee based on administrative costs. Where you make the request by electronic means, and unless otherwise indicated by us, the information will be provided in a commonly used electronic form. The right to obtain a copy in accordance with paragraph (3) will not adversely affect the rights and freedoms of others.

(4) Right to rectification

You have the right to obtain from us without undue delay the rectification of inaccurate personal data concerning yourself. Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement

(5) Right to erasure ("right to be forgotten")

You have the right to obtain from the controller the erasure of personal data concerning yourself without undue delay, and we are obliged to erase personal data without undue delay where one of the following grounds applies: a. the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.b. the data subject withdraws consent on which the processing is based according to point (a) of Article 6 (1), or point (a) of Article 9 (2) GDPR, and where there is no other legal ground for the processing.c. the data subject objects to the processing pursuant to Article 21 (1) GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21 (2) GDPR.d. the personal data have been unlawfully processed.e. the personal data have to be erased for compliance with a legal obligation under Union or Member State law to which the controller is subject.f. the personal data have been collected in relation to the offer of information society services referred to in Article 8 (1) GDPR.

Where the controller has made the personal data public and is obliged pursuant to paragraph 1 to erase the personal data, the controller, taking account of available technology and the cost of implementation, will take reasonable steps, including technical measures, to inform controllers which are processing the personal data that the data subject has requested the erasure by such controllers of any links to, or copy or replication of, those personal data.

The right to erasure ("right to be forgotten") does not exist to the extent that the processing is necessary: - for exercising the right of freedom of expression and information;- for compliance with a legal obligation which requires processing under Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;- for reasons of public interest in the area of public health in accordance with points (h) and (i) of Article 9 (2) as well as Article 9 (3) GDPR;- for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Article 89 (1) GDPR in so far as the right referred to in paragraph 1 is likely to render impossible or seriously impair the achievement of the objectives of that processing: or- for the establishment, exercise or defence of legal claims.

(6) Right to restriction of processing

You have the right to obtain from us restriction of processing of your personal data where one of the following applies: a. the accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data,b. the processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead;c. the controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims; ord. the data subject has objected to processing pursuant to Article 21 (1) GDPR pending the verification whether the legitimate grounds of the controller override those of the data subject.

Where processing has been restricted under the conditions set out above, this personal data will, with the exception of storage, only be processed with the data subject's consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.

To assert the right to restriction of processing, the data subject can contact us at any time, using the contact details given above.

(7) Right to data portability

You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and you have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, where:

a. the processing is based on consent pursuant to point (a) of Article 6 (1) or point (a) of Article 9 (2) GDPR or on a contract pursuant to point (b) of Article 6 (1) GDPR; andb. the processing is carried out by automated means.

In exercising the right to data portability pursuant to paragraph 1, you have the right to have the personal data transmitted directly from one controller to another, where technically feasible. The exercise of the right to data portability is without prejudice to the right to erasure ("right to be forgotten"). This right does not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

(8) Right to object

You have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you which is based on point (e) or (f) of Article 6 (1) GDPR, including profiling based on those provisions. The controller will no longer process the personal data unless the controller demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defence of legal claims. Where personal data are processed for direct marketing purposes, you have the right to object at any time to processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing. Where you object to processing for direct marketing purposes, the personal data will no longer be processed for such purposes.

In the context of the use of information society services, and notwithstanding Directive 2002/58/EC, you can exercise your right to object by automated means using technical specifications. Where personal data are processed for scientific or historical research purposes or statistical purposes pursuant to Article 89 (1), you have the right, on grounds relating to your particular situation, to object to processing of personal data concerning you, unless the processing is necessary for the performance of a task carried out for reasons of public interest. You can exercise the right to object at any time by contacting the respective controller.

(9) Automated individual decision-making, including profiling

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning yourself or similarly significantly affects you. This will not apply if the decision:

a. is necessary for entering into, or performance of, a contract between the data subject and a data controller,b. is authorised by Union or Member State law to which the controller is subject and which also outlines suitable measures to safeguard the data subject's rights and freedoms and legitimate interests; orc. is based on the data subject's explicit consent. The data controller will implement suitable measures to safeguard the data subject's rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her point of view and to contest the decision. The data subject can exercise this right at any time by contacting the respective controller.

(10) Right to lodge a complaint with a supervisory authority

Additionally, and without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if the data subject considers that the processing of personal data relating to him or her infringes this Regulation.

(11) Right to an effective judicial remedy

Without prejudice to any available administrative or extra-judicial remedy, including the right to lodge a complaint with a supervisory authority pursuant to Article 77 GDPR, you have the right to an effective judicial remedy where you consider that your rights under this Regulation have been infringed as a result of the processing of your personal data in non-compliance with this Regulation.

Amendments to our Data Privacy Statement

To ensure that our Data Privacy Statement conforms at all times to the current statutory specifications, we reserve the right to make amendments at any time. This also applies in the event that the Data Privacy Statement needs to be amended by reason of new or revised services, for example new service benefits. The new Data Privacy Statement then applies from your next visit to our site.